Privacy Policy
Last updated: April 4, 2026
1. Who We Are
Horizon Hunter is a motorcycle rental and expedition company based in El Nido, Palawan, Philippines. This privacy policy explains how we collect, use, and protect your personal information when you use our website and services.
2. Information We Collect
We may collect the following information:
- Name, email address, and phone number when you make a booking
- Date of birth and driving license details for rental verification
- Pickup/delivery address for motorcycle delivery services
- Payment information (processed securely through our payment provider)
- Device and browser information through analytics tools
- Usage data including pages visited and interactions on our site
3. How We Use Your Information
We use your personal data to:
- Process and confirm motorcycle rentals and expedition bookings
- Send booking confirmations via email and WhatsApp
- Provide customer support and respond to inquiries
- Improve our website and services through analytics
- Send promotional offers (only with your consent)
- Comply with legal obligations
4. Analytics & Tracking
We use Google Analytics 4 (GA4), Microsoft Clarity, and Hotjar to understand how visitors interact with our website. These tools may collect anonymized usage data including page views, click patterns, scroll depth, and session recordings. No personally identifiable information is shared with these services.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Payment processors to complete transactions
- Analytics providers (Google, Microsoft, Hotjar) in anonymized form
- Legal authorities when required by law
6. Data Security
We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS), secure payment processing, and restricted access to personal data.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Request a copy of your data in a portable format
8. Contact Us
For privacy-related inquiries, contact us via WhatsApp at +63 936 4747 223 or visit us at our office in El Nido, Palawan, Philippines.